Table of Content
1. General Provisions
1.1. By participating in games on immerion.uk.com, players acknowledge the risk of losing deposited funds. Online gambling may be prohibited in certain jurisdictions, and immerion.uk.com does not offer legal advice or assurances regarding the legality of its services in your region. Players are solely responsible for ensuring compliance with local laws and assume all associated risks. Gambling can be addictive; please play responsibly. Only individuals aged 18 or older may participate.
1.2. immerion.uk.com is a licensed casino operator, referred to herein as the "Company" or "Casino," operating in compliance with applicable regulations.
1.3. These Terms may be updated periodically. We will strive to notify players of significant changes via email, but we encourage regular review of this page for updates.
1.4. These Terms form a binding agreement between players and the Casino. If you disagree with any provision, do not use or continue using the Website.
1.5. Players consent to receive electronic communications (e.g., email, SMS, or phone) from the Casino. You may opt out of promotional emails, but essential account-related notifications will still be sent.
2. Game Availability
2.1. Some games may be unavailable in certain regions due to game provider policies, which may change periodically.
2.2. Using methods to obscure your location (e.g., VPNs) to access restricted games violates these Terms. The Casino may suspend accounts, withhold winnings, and pursue damages for such violations.
3. Accepted Currencies
The Casino supports gameplay in Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC-20 and TRC-20), other cryptocurrencies, and EUR.
4. Eligibility to Play
4.1. Only players from jurisdictions where online gambling is legal may participate. It is your responsibility to verify local gambling laws before placing bets.
4.2. Players must be at least 18 or the legal gambling age in their jurisdiction. The Casino may request proof of age and suspend accounts of those who fail to comply.
4.3. Players from restricted countries, including Australia, Curaçao, France, Netherlands, United States, United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand, and FATF blacklisted (e.g., North Korea, Iran) or greylisted countries (e.g., Albania, Barbados, Jamaica), may not deposit or play for real money. Breaching this policy may result in unprocessed withdrawals or refunds.
5. Account Management
5.1. Players must register and provide accurate information, including a valid email, to open an account. Incorrect details may prevent deposits, withdrawals, or password recovery.
5.2. Players are responsible for securing their login credentials. The Casino is not liable for unauthorized account access due to player disclosure.
5.3. Accounts are protected with SSL encryption, and personal data is kept confidential and not sold to third parties.
5.4. Withdrawals must use the same payment method as deposits. Only one account per player is permitted; multiple accounts may lead to closure and forfeiture of funds.
6. Deposits and Bonuses
6.1. Real-money gameplay requires sufficient account funds. Demo games may be offered at the Casino’s discretion.
6.2. There is no minimum deposit, but maximums vary by payment method. Cryptocurrency deposits are supported, with no set limits due to their nature.
6.3. Bonuses may be credited under specific conditions outlined on the Website. Additional wagering requirements may apply.
6.4. The Casino is not a financial institution, and accounts do not accrue interest or offer currency conversion.
7. Withdrawals
7.1. The minimum withdrawal is $25, with maximums varying by payment method. Fiat withdrawals are capped at $1,000 per transaction. Large withdrawals may be paid in installments.
7.2. Players must wager deposited funds at least three times before withdrawal to comply with anti-money laundering rules. Verification (e.g., ID, utility bills) may be required.
7.3. Incorrectly credited winnings remain the Casino’s property and will be deducted. Players must report errors immediately to support@immerion.uk.com.
7.4. Withdrawal processing may take up to 72 hours, with additional time depending on the payment method.
8. Responsible Gaming
8.1. Players may request self-exclusion, resulting in immediate account closure. The Casino is not liable for losses on new accounts created post-exclusion.
8.2. Players can set loss limits or other restrictions via their account or by contacting support@immerion.uk.com.
9. Dormant Accounts
9.1. Accounts inactive for six months may incur a fee of 5% of the balance or $100, whichever is greater, deducted monthly until the balance is zero or the account is reactivated.
9.2. After 48 months of inactivity, the account balance may be confiscated.
10. Account Closure
10.1. Players may close their account by contacting support@immerion.uk.com. Remaining funds will be returned, subject to verification and fees.
10.2. The Casino may close accounts at its discretion, refunding balances after deducting applicable charges.
11. Liability
11.1. Players are responsible for reporting and paying taxes on winnings as per local laws.
11.2. The Casino is not liable for losses due to errors, technical issues, or player violations. Total liability is limited to the amount of the relevant wager.
12. Anti-Fraud Measures
12.1. Fraudulent activities (e.g., collusion, multiple accounts, exploiting bonuses) may result in account termination, withheld winnings, and regulatory reporting.
12.2. The Casino prohibits automated gameplay or manipulation of game mechanics, reserving the right to confiscate winnings from such actions.
13. Refunds and Complaints
13.1. Refund requests require identity verification (e.g., ID, proof of address). Processing may take up to 10 business days.
13.2. Complaints can be submitted via the Website. Unresolved issues may be escalated to independent gaming authorities listed on immerion.uk.com.
14. Intellectual Property
14.1. All Website content, software, and services are protected by copyright and other intellectual property laws. Players may use content only for personal, non-commercial purposes with proper acknowledgment.
15. Definitions
- Account: Player’s profile for managing funds and gameplay.
- Casino: immerion.uk.com, the licensed operator.
- Restricted Countries: Jurisdictions where gameplay or deposits are prohibited.
- Wager: A bet placed on a game.
- Withdrawal: Transfer of funds from the account to a personal payment method.
By using immerion.uk.com, you confirm your understanding and acceptance of these Terms and Conditions.